Due to the new EU VAT (value added tax) regulations on digital goods THE RED BOOTS WEBSITE HAS BEEN CLOSED UNTIL FURTHER NOTICE.
EDIT: Tonight I have advice from HMRC to the effect that selling instant downloads via Etsy is a viable solution, and leaves me free from having to worry about VAT compliance. This may change again, at the moment I swear they are making it up as they go. I have reinstated instant downloads to my Etsy store. When I have the chance I will reconfigure my website to include a link on each product to an Etsy shopping cart. It’s not optimal but it gives you your instant downloads back, and me the time to sew instead of being glued to the internet. Thanks for your patience, I wish they had sorted this out before they implemented the legislation! toni xx
We were advised by the HMRC (Her Majesty’s Revenue & Customs Service UK) that emailing PDF files was an acceptable work around. Unfortunately we have since been advised that only the UK is allowing this (so far) and it is only applicable from Marketplace platforms. If I email you a pattern from my website I am liable for VAT and storing your private information, including bank details, for 10 years. If I email you a pattern via a marketplace like Etsy I am not. Work it out. These are the same guys who argue over the bend in bananas, I’m not kidding!
Please follow this link to my Etsy Store. They are refusing to handle the VAT issue too, but at least I can keep trading from there. Thanks so much for your support and patience. We are desperately trying to work out a solution to this mess and keep trading.
Unfortunately I have had to block all EU countries except the UK. They are the only country allowing the emailing of files. If you live in an EU country, other than the UK, please email me at firstname.lastname@example.org, message me through Facebook or convo me on Etsy and we’ll work out a way to supply you with a pattern. I want to continue trading to Europe, I want to move to the UK eventually, but I don’t have the resources available to handle the VAT issue just yet.
Thank you for your support and patience during this mess! toni xx